GloriaFood is shutting down. If your restaurant currently uses GloriaFood for online ordering, Click & Collect or delivery, now is the time to plan your migration.

Oracle, which acquired GloriaFood in 2021, has announced that GloriaFood products and services will be discontinued. New customer sign-ups have already closed.

As a result, restaurants using the platform will need to move to another online ordering solution.

Looking for a GloriaFood alternative? LivePepper can help you move your restaurant’s online ordering to a new solution while keeping the transition as smooth as possible for both your customers and your team.

GloriaFood is shutting down: what should restaurants do?

Restaurants currently using GloriaFood will need to choose another online ordering solution before the service ends.

However, there is no need to wait until the last minute.

By planning your GloriaFood migration early, you can set up your new online ordering system while GloriaFood is still running. This gives you enough time to move your menu, check your payment settings and POS connection, test the customer journey and choose the best time to switch.

Most importantly, an early migration reduces the risk of disruption to your online orders.

What should you look for in a GloriaFood alternative?

First, the right alternative to GloriaFood should cover the services your restaurant already uses.

Depending on your current setup, these may include:

• online ordering;
• Click & Collect and takeaway;
• delivery;
• online payments;
• menu and product management;
• modifiers and extras;
• opening hours and product availability;
• delivery areas and fees;
• order reception and printing;
• POS integration;
• multi-location management.

At the same time, replacing GloriaFood can be a good opportunity to choose a platform that can support your restaurant as it grows.

Therefore, it is worth looking beyond your immediate online ordering needs.

LivePepper: a GloriaFood alternative for restaurants

For more than 15 years, LivePepper has helped restaurants and restaurant groups develop their digital ordering services.

Our platform covers several key areas of restaurant digital ordering.

Online ordering & Click & Collect
Allow customers to order directly from your restaurant for collection.

Delivery
Set up delivery areas, fees and ordering rules according to your needs.

Customer loyalty
Build direct relationships with your customers and encourage repeat orders.

Mobile apps
Give customers a dedicated ordering experience for your restaurant or brand.

Self-ordering kiosks
Make ordering faster and easier inside your restaurant.

Order at table & QR code
Give customers the option to order from their smartphones while at your venue.

Multi-location management
Manage the digital activity of several restaurants or an entire restaurant group.

However, moving away from GloriaFood does not mean changing everything at once.

Instead, your first step can simply be to replace GloriaFood with LivePepper and keep your online ordering running. Then, if needed, you can add more digital services over time.

How to migrate from GloriaFood to LivePepper

Every restaurant works differently. Therefore, we start by understanding how you currently use GloriaFood and which features are important to your business.

1. Review your current GloriaFood setup

First, we look at the services you use today. These may include online ordering, takeaway, delivery, payments, opening hours, delivery zones, promotions, printing and POS connections.

This gives us a clear picture of what needs to be included in your new setup.

2. Prepare your menu and settings

Next, we review the information available from your current system.

Depending on your GloriaFood setup and the available export options, this may include categories, products, prices, options and other ordering settings.

As a result, we can prepare your new LivePepper environment based on the way your restaurant already works.

3. Check your POS integration

If GloriaFood is currently connected to your restaurant’s POS system, this is an important part of the migration.

Before moving to the new solution, our team can review your existing setup and check which LivePepper integration options are available.

This helps avoid unnecessary changes to your restaurant’s daily operations.

4. Set up your LivePepper online ordering

Once the main requirements have been reviewed, your new ordering environment can be configured.

This includes your menu, branding, ordering methods, opening hours and delivery settings.

5. Test before switching

Finally, the customer ordering journey and order reception process can be tested before going live.

This means you can prepare LivePepper while GloriaFood is still running. Then, once everything is ready, you can switch to your new online ordering solution.

The goal is simple: keep your online orders running throughout the transition.

Is GloriaFood connected to your POS?

POS compatibility is one of the key points to check when looking for a GloriaFood replacement.

Following Oracle’s acquisition of GloriaFood, the solution has notably been integrated with the Oracle MICROS Simphony ecosystem. However, restaurants may use many other POS systems and integration partners.

For this reason, it is important to check compatibility before choosing your new online ordering provider.

LivePepper works with different players across the restaurant technology ecosystem. Therefore, our team can review your current setup and check the integration options available for your restaurant.

Not sure whether LivePepper works with your POS? Contact us and tell us which POS system you currently use.

What should you save before leaving GloriaFood?

Before starting your GloriaFood migration, take some time to review the information available in your account.

In particular, consider saving or identifying:

• your menu;
• categories and products;
• prices;
• modifiers and extras;
• opening hours;
• delivery zones;
• promotions;
• order history;
• customer data available for export;
• payment settings;
• ordering links;
• QR codes;
• POS integrations;
• printing settings.

Of course, the information you can export will depend on your GloriaFood setup and the tools available to you.

In addition, customer data must be handled in line with the relevant data protection rules.

Starting early gives you more time to identify what can be moved and what may need to be set up again.

Are you a GloriaFood partner or agency?

The GloriaFood shutdown does not only affect individual restaurants.

GloriaFood has also worked with agencies, consultants, integrators and partners managing online ordering for multiple restaurants.

As a result, some businesses may need to find a new solution for dozens of restaurant clients rather than a single location.

If you currently manage several restaurants using GloriaFood, LivePepper can discuss a wider migration plan with you.

For example, we can explore:

• migrating several restaurants;
• creating a rollout process for your portfolio;
• supporting your customers during the move;
• setting up a commercial partnership;
• creating a referral arrangement.

This approach can make the transition easier for both your business and your restaurant clients.

Are you a GloriaFood partner, agency or consultant managing several restaurants? Contact LivePepper to discuss a migration plan for your portfolio.

GloriaFood shutdown FAQ

Is GloriaFood really shutting down?

Yes. Oracle has officially announced that GloriaFood products and services are being discontinued. In addition, new customer sign-ups have already closed.

Therefore, existing GloriaFood customers should start preparing to move to another online ordering solution.

When is GloriaFood shutting down?

Oracle has announced the discontinuation of GloriaFood products and services.

However, transition arrangements and information may change. For this reason, restaurants should also check the latest communications sent directly by GloriaFood or Oracle regarding their account.

What is the best alternative to GloriaFood?

There is no single answer for every restaurant.

Instead, the right GloriaFood alternative will depend on your current setup and the services you need.

For example, consider online ordering, Click & Collect, takeaway, delivery, payments, menu management, printing and multi-location management. POS compatibility should also be an important part of your decision.

LivePepper provides an online ordering solution for independent restaurants and restaurant groups looking to replace GloriaFood. In addition, the platform can support other digital services as your needs develop.

Can I migrate from GloriaFood to LivePepper?

Yes. Our team can review your current GloriaFood setup and help you prepare your new online ordering solution.

However, the exact migration process will depend on your existing setup and the information available from GloriaFood.

Can I move my GloriaFood menu?

In many cases, the first step is to identify and save the menu information available from your GloriaFood account.

After that, LivePepper can review the available elements with you and prepare your new online menu.

Can my online ordering stay live during the migration?

Planning early makes this much easier.

Your new solution can be prepared and tested while your existing GloriaFood service is still running. As a result, you can choose when to switch rather than waiting until the service ends.

Does LivePepper integrate with my POS?

This depends on the POS system you use.

Simply tell us which POS you currently have. Our team can then check the available integration options before your migration.

I manage several GloriaFood restaurants. Can LivePepper migrate them?

Yes. Multi-location migrations can be managed as a dedicated project.

In addition, agencies, consultants, integrators and GloriaFood partners managing several restaurants can contact LivePepper to discuss a wider migration plan and potential commercial partnership.

Don’t wait until GloriaFood shuts down to migrate

Still using GloriaFood?

Now is a good time to prepare your next online ordering solution while your current service is still running.

LivePepper can review your current setup, menu, POS system, online ordering requirements and migration options with you.

Together, we can look at:

✓ your current GloriaFood setup
✓ your menu and ordering journey
✓ your POS system
✓ your Click & Collect and takeaway requirements
✓ your delivery requirements
✓ the data available for migration
✓ your ideal migration timeline

Move from GloriaFood to LivePepper

→ Request a review of your GloriaFood migration

Are you an agency, integrator or partner managing several GloriaFood restaurants?

→ Contact us to discuss migrating your restaurant portfolio and potential partnership opportunities.

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Sources

Oracle – Official GloriaFood discontinuation information
Oracle’s official information regarding the discontinuation of GloriaFood products and services.

https://wwwcmsapi.oracle.com/food-beverage

Oracle – Acquisition of GloriaFood
Official information regarding Oracle’s acquisition of GloriaFood in 2021.

https://www.oracle.com/corporate/acquisitions/gloriafood

Oracle – GloriaFood customer and partner information
Official information regarding GloriaFood and its integration with the Oracle MICROS ecosystem.

https://www.oracle.com/corporate/acquisitions/gloriafood/letter

EnactOn – GloriaFood Is Shutting Down
Additional information about the GloriaFood shutdown and the communications sent to users and partners.

https://www.enacton.com/blog/gloriafood-shutting-down/

Article updated August 2026. Information about the GloriaFood shutdown and transition may change. We recommend checking the latest official communications from Oracle and GloriaFood.