Customizing your order confirmation e-mails allows you to add a personal touch to the e-mail messages you send to your customers, both in terms of form and content.
What does customizing order confirmation e-mails involve?
It involves personalizing the e-mail messages sent automatically to customers who have placed an order on your restaurant’s e-commerce site with your logo and your site’s graphic charter. You can also include additional content, such as a satisfaction survey or a link to take part in a contest, for example.
What are the benefits?
By customizing your order confirmation e-mails, you enhance your graphics and give a high-quality, professional aspect to your communication. Also, incorporating your restaurant’s logo and colours in your e-mails strengthens your image and “imprints” it in the minds of your customers. Moreover, as mentioned above, customized e-mail content offers you an additional communication vehicle to relay a survey or competition, or simply a promotion or special offer. Customize the order confirmation e-mails on your restaurant’s e-commerce site with LivePepper. Contact us to find out more about this option and incorporate it into your dashboard.