Restaurants and Online Ordering

The Blog of Restaurateurs who sell online. Ask us your questions on Twitter!

Placing the online ordering system on standby

Putting your online ordering system on standby allows you to suspend online orders placed following technical incidents or during holiday closure times.

What happens when I flick the standby switch?

You simply switch off your site for a certain period of time. Your restaurant’s website is automatically placed on standby in the event of an internet connection outage, or a problem integrating the system with your POS (Point Of Sale solution). The site can also be manuall deactivated in just a few clicks via the LivePepper back office.

Why should I put my online ordering site on standby?

There are all sorts of potential reasons: an Internet connection problem, a procurement/delivery problem, a closure for maintenance work… Placing your online ordering site on standby allows you to interrupt orders made by your customers when you are unable to fulfil them, either for practical or technical reasons. If you close your restaurant for a few days for maintenance work or during a holiday period, you can schedule this down time to avoid your customers needlessly trying to place an order. LivePepper can integrate this online ordering system standby function into your site. Contact us to find out more.

Leave a Reply

Your email address will not be published. Required fields are marked *

You will like also

Stay informed of LivePepper offers and news