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Tripadvisor, TheFork: the importance of responding to customer reviews

livepepper_online_ordering_markeing_supportAs part of its marketing support, LivePepper now offers a new service for responding to your customers’ comments on restaurant reservation platforms. Under your control, our teams take care of responding to these comments on your behalf, while making sure you receive any issues raised in the opinions and reviews. All of which means you gain in terms of time… and reputation! Continue reading

Source code: essential for copying & pasting the content on your restaurant’s site

livepepper_online_ordering_restaurantIn order to add text or information on your restaurant’s online ordering site, or on your corporate website, naturally you can cut and paste the text from some other medium (such as a Word document). However, bear in mind that you must paste it in as source code via your back office. Here, LivePepper shows you how to proceed, along with some recommendations. Continue reading

Entrust your online ordering site’s editorial content to a professional!

livepepper_restaurant_online_ordering_siteHaving an attractive website complete with online ordering for your restaurant is one thing; making sure it includes top-notch editorial content is quite another! Remember, the text on your website directly determines its Search Engine Optimization (SEO), while furthering your brand image. For this purpose, as part of its marketing support assistance, LivePepper offers you the services of specialist Web editors. Continue reading

Online ordering: a bespoke e-mail to confirm your customers’ orders

bespoke-email-livepepper-online-ordering-restaurantSending a confirmation e-mail is one of the key steps in the online ordering process, as it allows your restaurant’s customers to be sure that their order has been received and is being processed. With LivePepper’s bespoke e-mail functionality, you can now personalize this confirmation message both in terms of its form and its content. So much better than a standard e-mail! Continue reading